An Important Brexit Update for our EU Customers
We’ve made some changes following the Brexit's new trading laws, keeping you, our customer and your experience at camillaelphick.com as completely seamless and effortless as possible.
Like so many other brands we have tried to navigate this situation whilst making the necessary business changes and keeping YOU at the top of our minds.
Going forward from today, prices for the following countries will be inclusive of both VAT and duties – you’ll not have to pay anything additional upon receipt of your Camilla Elphick pieces.
France | Italy | Germany | Ireland | Spain | Greece | Croatia/Hrvatska | Poland | Belgium | Netherlands
Whilst we have tried everything we can for all other EU countries not listed above, there is the unfortunate new reality of now having to pay duties upon arrival of their parcel. We want to minimise the impact of this, so we have stopped charging VAT and adjusted our prices to make things a little bit easier on customers in these countries.
We will continue to assess the situation and make changes where we can to make the foreseeable future as smooth and painless as possible, we hope these small changes make it a bit easier for you for the time being.
Any questions or queries please email our customer care team at firstname.lastname@example.org (9-5pm Mon-Fri) and they will get back to you at the earliest possible time.